Shipping Policy

At Vilora, we want your shopping experience to be simple, smooth, and reliable. We carefully pack every order to ensure your cutlery arrives safely and in excellent condition.

Shipping & Delivery

We offer reliable delivery on all orders placed through our website. Orders are processed within 1–2 business days after confirmation. Once your order has been shipped, you will receive an order confirmation or tracking update with the available delivery information.

Delivery Time

Standard delivery usually takes 3–7 business days, depending on your location. Please note that delivery times may vary due to weekends, public holidays, weather conditions, or unexpected courier delays.

Shipping Charges

Free shipping is available on orders over $50. For orders below $50, standard shipping charges may apply and will be shown during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you can use your tracking information to check the delivery status of your order. If you have any questions about your shipment, please contact our Customer Support team.

Delivery Issues

If your order is delayed, damaged, or does not arrive within the expected delivery period, please contact us so we can assist you. Please make sure your delivery address and contact information are correct when placing your order.

Contact Us

For any shipping-related questions or concerns, please contact our Customer Support team. Thank you for choosing Vilora.